Refund policy

LunaCart Essentials Easy Return Policy

Got an issue with your order? We’re here to help!

    •    Damaged, defective, or wrong item? Contact us within 30 days at lunacartessentials.team@gmail.com.

    •    No hassle refunds or exchanges: We’ll work with our supplier to fix the problem.

    •    No need to return most items: We’ll tell you if a return is required.

    •    Shipping costs: Non-refundable unless the item was damaged or incorrect.

    •    Non-returnable items: Gift cards, downloadable products, and personalized items (unless defective).

Contact us anytime: lunacartessentials.team@gmail.com

“All returns and refunds are handled in partnership with our suppliers. Our goal is to make sure you’re happy with your purchase!”